At our company, we are committed to providing exceptional service and value to our clients. Please review our refund policy carefully:
Buildout Fee: The initial buildout fee is non-refundable once work has commenced. This fee covers the setup and implementation of our services, which begin immediately upon payment.
Service Fees: Monthly service fees are billed in advance and are non-refundable for the current billing period. However, you may cancel future billing periods as outlined in our cancellation policy.
We require a 30-day written notice for service cancellation. This notice period allows us to properly wrap up ongoing campaigns and ensure a smooth transition.
To cancel your service, please send a written notice to our support team via email. The cancellation will take effect at the end of your current billing cycle, provided the 30-day notice requirement is met.
Any modifications to your service plan require a 15-day notice period. Changes will be implemented at the beginning of your next billing cycle.